I'm running a semi-large sod farm in St. Louis, and we've been around since 1980. While our business is growing, we're still stuck using paper for everything—each receipt is handwritten, and files are in manila envelopes. It took me ages to get my grandma to let me use an Excel calculator for pricing since she believes our current methods are the 'safest.' But this old-school approach is hampering our growth, as important information often gets lost. I'm looking for user-friendly software that could help manage customer payments and track materials securely. My hope is that if I find the right solution, she might be open to trying it out. Have any of you faced similar challenges? What steps did you take to introduce technology to a resistant family member?
4 Answers
It sounds like a tough spot! This isn’t just about software; it’s about navigating family dynamics. You might want to look into resources like 'Ask a Manager' that covers family business strategies. They could offer insight into your situation.
I hear you; it’s tough to watch a successful business stick to outdated methods. But remember, she built something great from the ground up! You might find opportunities to introduce small changes over time—like using voice to Excel in Windows 10. Gradual steps could ease her into tech, ensuring she still feels in control while enhancing operations.
You're likely not going to convince her overnight. Old school folks just stick to what they know. The best you can do is support her right now, and maybe when you're in charge, you can introduce changes then. Change can often lead to more tension if not handled carefully.
Honestly, it sounds like your grandma might be really set in her ways. It might be better to wait until the business is officially yours before making any big changes. She seems comfortable with her method, for now at least.
Absolutely! Small changes can make a huge difference without overwhelming her. You could show her how tech can actually keep track of things better than paper ever could.