I'm trying to buy a mower that's listed for $899, but when I add any accessories, it bundles them together in my cart without showing individual prices or discounts. If I add the tools separately, I can see their prices, but they aren't discounted anymore. Am I doing something wrong? Do I need to switch to a computer for this to work?
3 Answers
If you're not using the Home Depot app, try going directly to their website through a browser on your phone. I was able to see my mower and accessories with the discounts applied. For instance, I managed to get a $999 mower and several accessories that showed the discount correctly in my cart.
You could also try calling customer support. Sometimes they can apply the discounts manually if you reference the promotional materials that show the higher discount.
It sounds like the deal might have changed recently. I was able to get itemized pricing last time I checked, but the max discount has dropped from 40% to 25%. So, that could be part of the issue you're facing now.