So my contract with Reliance for the water heater is finally over. I had thought about moving out, but now it looks like I'm stuck here for a while. I'm considering getting a new water heater for my 1000 sqft place, something around 40L. I need some advice on how to purchase a new one and what the process is for returning the old heater back to Reliance. I have a few options: 1. A free replacement with another 7-year contract for the same type of electric 40L water heater at $21/month, but there's a $200 cancellation fee in the first year. 2. Paying Reliance $250 to drain and take away the old water heater, which would allow me to buy a new one elsewhere. 3. Buying out the old water heater to keep it. 4. Is there a finance option available? Thanks for any insights!
3 Answers
Renting a water heater? That’s interesting! How much were you usually paying? They’re not very costly to buy outright once you own a home.
Have you reached out to Reliance at all? That's usually the first step. They might offer you a buyout option to get you off the rental plan. It could save you some hassle!
Good point! But I worry that the heater might be pretty old by now, which could affect the buyout.
Wait, are you telling me you're returning a water heater? Is it a rental? Lol, I didn’t know people rented water heaters!
Yeah, it's a rental - had it as part of a 9-year contract when I bought the house.

I think I paid around $18 a month. Any suggestions on where to buy a new one? I'm located in Toronto.