I recently had a driveway installed less than a year ago, and I've noticed that several sections are spalling pretty significantly. I'm wondering if it's reasonable to ask the company that poured the driveway to fix these areas at no cost to me. Is this a sign that they made a mistake? It feels too early for this type of damage to occur. If asking them to redo it is appropriate, how should I go about making that request? I'm a first-time homeowner, so any advice would be appreciated!
4 Answers
Don’t keep this under wraps! It’s important to get in touch with the contractor. If there are warranty details regarding the driveway, use those in your conversation. They should be standing by their work, especially if it’s happened so soon after installation.
Absolutely reach out to the company and let them know about the spalling. You could say something like, "Hi, my driveway is experiencing some significant spalling, can someone come out to take a look?" It might also help to check if there's a warranty on your driveway—it could cover this kind of issue. Don't hesitate to contact them!
Make sure to look through your contract for any warranty info. If it says they guarantee the quality for a certain period, it’ll be easier to ask for repairs. Just be polite and clear about the issue when you contact them!
One thing you might want to consider is whether you've used any chemicals like salt on it during winter. That can sometimes cause spalling issues. But if you haven’t used any, then it's likely not your fault! You should definitely ask the contractor about it and see what they can do.
I haven’t used salt at all, so I’m hoping they’ll take responsibility for this.