I'm dealing with a shady contractor, Mike, who did a half-baked job on my roof and skylight last November. A leak popped up about two weeks ago, and I've been trying to get him to fix it, but he won't return my calls. He claims the leak is a manufacturer defect without even seeing it in person. Recently, he texted that someone named Chris would come to look at the issue, but Chris never showed up. This seems to be a common pattern for Mike, as several clients have complained about his lack of follow-through. I'd like some advice on fixing the leak, plus thoughts on how to handle this situation, since I'm also considering leaving reviews to warn others. Should I contact his current employer about his poor work ethic, or is that crossing a line? I'm also curious about any sneaky ways I can deal with him, as I find his behavior really frustrating.
2 Answers
Regarding Mike, instead of seeking revenge, maybe channel that energy into getting the word out via honest reviews. It’s good to inform others about your experience. As for contacting his new job, that's a slippery slope. If you do want to say something, frame it as a warning about his communication issues rather than a personal attack. Ultimately, the focus should be on fixing your roof, not getting back at him.
First things first, focus on getting that leak fixed. You’ve already made the right move looking for other roofers. When you get quotes, make sure to ask about their warranty and what kind of materials they’ll use, especially around the skylight where the leak is. You deserve to have it done right this time, so vet those options carefully!

Totally agree! It’s better to invest your time into fixing your roof rather than worrying about Mike. Get a solid roofer who will do the job right this time.