I had my entire roof replaced just a week ago, and after last night's heavy rain, my house is completely flooded! The walls are soaked, ceilings have collapsed, and water's covering the floors—all while the electricity is out in some rooms. It's a total mess! I reached out to the roofers, and they admitted they messed up but haven't done anything to fix the situation. My insurance company said I need to handle it through the roofers. What are my options here?
3 Answers
First things first, you should find someone to tarp your roof or do any temporary repairs to prevent further damage. If you paid for the roof, especially on credit, consider disputing the charges until the issue is resolved. Make sure you have the roofers' license info and their insurance details. If they don’t cooperate, you might need to consult an attorney to take further action. Hang in there!
OMG, I'm really sorry you're going through this! That whole situation sounds really frustrating. I definitely wouldn't buy into the vandalism claim without proof. I'd suggest documenting everything, and if you can, going back to the insurance company to push for help. Water damage is no joke, and you deserve support!
That sounds awful! I hope the roofers have liability insurance because you're definitely going to need it. By the way, if they’re claiming vandalism as an excuse, you might want to call the police to investigate. Additionally, get an inspector to assess the roof for poor workmanship or actual vandalism. It's a tough position to be in, but insurance or even small claims might be your next steps.