A few weeks ago, I noticed that my Basement Sentry wasn't showing any LED indicators when it was connected to the backup battery for my sump pump. After replacing the battery and adjusting the terminals (as shown in the images linked), I've figured out that the real problem lies with the sump pump connected to the backup battery—it doesn't seem to be working. The other sump pump, which connects directly to the wall outlet, is functioning fine. Can anyone suggest a good replacement for the malfunctioning sump pump? We're first-time homeowners with a finished basement, and while we've been lucky not to have any water issues, I'm keen on ensuring this system is reliable. Any advice would be really appreciated!
2 Answers
You might want to check if the pump is running only on DC power or not. Many units can only operate on one type of power at a time. Plus, even if it was hooked up right, backup pumps hardly get any usage, which can often lead to them seizing up after years of inactivity. If you're replacing it, look for a reliable backup sump pump—there are great models out there.
It sounds like you've done some thorough troubleshooting already! Just to clarify, make sure that the sump pump connected to the battery is compatible with it. If it's not running at all, it might be worth pulling it out and checking the label for power requirements. Also, since this is a backup pump, it might not have turned on in ages, which can lead to it seizing up. Consider replacing it entirely if you can't identify the exact issue, and then test the whole system regularly just to keep everything in check! Good luck!

Yeah, that's a smart approach! It's always a good idea to test your backup system periodically, especially since you haven't had any issues so far. It can really save you in case of an emergency.