I recently bought an M18 drill kit from a small hardware store, but both batteries came fully discharged. I've tried some DIY tips to see if there are any common issues with new batteries, but I can't return them to the store since they were the last ones in stock. How quick is the warranty process for something like this? Would love any insights!
1 Answer
The warranty process can vary, but usually, it takes about 2-4 weeks to get a replacement once you've submitted your claim. Just make sure to keep your receipt and any documentation handy. If you reached out to customer service, they could give you a clearer timeline too!
Good to know! I wasn't sure if it would take longer since they are batteries.