We had sand added between our pavers and the surface sealed. The joints look uneven, and there seems to be residue on some pavers. I have not had this work done before. What should I ask the installer to check?
Does this sand and sealing work look off to you?
Asked by VelvetOrchid
Answers
Uneven joints in a few spots do not automatically mean the whole job is bad, especially without seeing the full area. But sand sitting on the paver faces or a cloudy, patchy film is worth asking about. The installer should be able to explain what product was used, how the surface was prepared, and whether the result matches that product’s instructions.
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For joint sand, look at the overall consistency rather than expecting every gap to be identical. It generally should be set below the paver edges, not left piled across the surface. With polymeric sand in particular, excess left on top before activation can cause a visible film, though photos alone cannot confirm the cause. Ask the contractor to compare the finished work with the sand and sealer manufacturers’ directions.
VelvetOrchid:
That helps. I’ll ask them to explain the product and preparation steps before agreeing to any cleaning attempt.
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I’d separate the installation questions from the price question. A few awkward border cuts or variable-looking joints are hard to judge from close-ups, and the total cost depends on the size and scope. A sealing charge that involved little visible cleaning is still reasonable to question, though. Ask for a site visit and a specific plan for the residue and any underfilled joints before signing off.
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PaperKite:
I’d take clear photos in good light and ask them to inspect the residue before trying to scrub or wash it off yourself. The right fix can depend on the product and how long it has cured.