Frustrated With My First Contractor Experience – Need Advice

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Asked By SunnySparrow98 On

I'm feeling really overwhelmed after hiring a contractor to install a pergola in my backyard. Initially, they promised the project would be completed by April, but now it's the end of May and my pergola hasn't even shipped yet. This is also the same contractor I used for a French drain system, which was another disaster. They really messed up my yard, and I had to hire another contractor just to fix their mess. The work quality hasn't been great, and communication has been pretty poor. Since this is my first time hiring a contractor, I'm really disappointed. We agreed on a payment plan where I paid 50% upfront, 40% when the pergola ships, and the final 10% once everything is done. Given the current delays and my negative experiences, I'm thinking about withholding that final 10%. I'm not trying to be problematic, but I feel like they haven't delivered what was promised. Has anyone else been in a similar situation? Could there be any legal issues or backlash if I decide to hold back that last payment? Any advice on how to handle this would be greatly appreciated!

2 Answers

Answered By CuriousCat007 On

It sounds like you've already paid a good chunk before the work even started. If you’re considering withholding the final payment, it's important to know that you might be putting yourself in a risky position. Most contracts typically stipulate the terms under which payments are made, and if they haven’t fulfilled their end, you might have grounds to withhold that last payment. Still, make sure you review your contract thoroughly, and maybe even consult a professional to see your options. Communication with them might also help clear things up, but keep in mind that sometimes it's best to cut ties and find a new contractor who values their work.

Answered By BuilderBuddy23 On

I feel your pain! I've had my share of troublesome contractors too. It’s so common to hire someone who says they can do a job but then deliver a half-hearted effort. My advice would be to make sure to document everything—because if you do decide to withhold payment, having a clear record of missed deadlines and poor quality can really help your case. It’s frustrating when you have to hire others to fix someone else’s mistakes, but it might be necessary in the long run. Just weigh the risks carefully; it might be better to just hire someone reputable to actually finish the job right.

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