Hey everyone! I'm running into some issues with my garage door opener, and I'm not sure what's going on. It might be time for a replacement. I've shared a video that shows the problem - could anyone take a look and offer suggestions?
3 Answers
Make sure to look for any visible blockages or misalignments in the video you posted. Also, pay attention to any strange noises—it could indicate a motor issue that might need addressing.
Sounds like something might be stripped. If the screw is spinning, that could mean the traveler (or trolley) needs replacing. But if it's not spinning, the issue might be where the motor connects to the screw. Definitely worth checking!
It sounds like the shuttle might be worn out and needs replacing. You can check out a replacement part like the Genie Screw Drive Carriage Assembly. If the screw is worn out instead, it might be a good idea to replace the whole unit since it’s pretty old. Going for a belt drive model could also make a big difference in noise levels!
Thank you for the suggestion!

The screw is spinning, and the door closes fine, but I need to apply pressure for it to open.