Hey everyone,
We just finished a major remodel of our home, and we're now on the last big task: installing a new electrical panel. Our contractor says everything is ready to go, but we're currently stuck waiting for SDG&E to provide a date to shut off the power for the panel installation. The original completion date was set for the week of May 12, but we've been in limbo since.
I received a message from our Project Manager on July 9th, stating that SDG&E would be inspecting the site on July 10th. He promised to follow up with us, but after reaching out yesterday, he didn't respond. My wife managed to get him on the phone today, and he reiterated that we're just waiting for the power shutoff date from SDG&E. He said he would come over later today to discuss some finishing touches.
Here's where we currently stand:
* The trench for the panel work has already been dug.
* All other major construction tasks are completed.
* We're just waiting on SDG&E to schedule a power shutdown.
* This delay has put several finishing touches inside the house on hold.
From what I've gathered, the typical process includes:
1. Contractor submits a service upgrade request to SDG&E.
2. SDG&E schedules a shutdown.
3. The panel is swapped out.
4. An inspector signs off.
5. Power is turned back on.
I've asked the Project Manager for the work order number from SDG&E, just for peace of mind.
I'm reaching out to see if anyone else has been in a similar situation:
* Is it normal for contractors to go quiet during this waiting period?
* How long did it typically take SDG&E to schedule your shutdown after the request?
* Could the delay be more on the contractor's side than SDG&E?
Any insights or experiences would be greatly appreciated! Thanks!
4 Answers
Yes, it's pretty normal for utilities to take their time scheduling something like this. In my experience, it can take anywhere from a couple of days to several months just to get a shutdown scheduled!
Honestly, these kinds of delays are common! I’ve seen delays happen for various reasons, but communication can definitely be lacking on their part. It’s worth backing your concerns with a follow-up call to SDG&E to ensure everything is on track.
Yeah, it sounds typical. When I upgraded my panel, it took forever as well. You might want to double-check with SDG&E as they sometimes have pre-inspections before scheduling a shutdown. Could help speed things up!
For your first question, it seems reasonable for contractors to be a bit quiet during this phase, especially when they're just waiting. But for the scheduling, it can vary by region. I've dealt with big utilities before, and they definitely move at their own pace. As for the contractor, I doubt they’re holding things up; they usually want to finish up so they can get paid!
Exactly! They want to wrap things up as badly as you do. I'd suggest just hanging in there; it's frustrating but not uncommon.
Good idea! Always better to get in touch directly. It helps to keep them motivated to get you a date.