I'm in the middle of getting my bathroom windows replaced by a reputable company I've used before, but I'm worried about what's happened during the process. When they removed the old window in my shower, some of the tiles came loose, and there's visible rot and water damage. I understand that the company specializes in windows, not tile work, and that they didn't cause the existing rot, but I had a functioning shower before their work. Is it normal for them to offer no help or compensation for this damage? Also, I've called multiple bathroom repair companies, but they all insist on gutting the entire shower and starting from scratch, with costs ranging from $10,000 to $15,000. Why isn't anyone willing to just fix the wall and retile? Is that no longer an option?
1 Answer
It sounds like your shower had some underlying issues that were just revealed during the window replacement. Windows in showers do require a special setup, and if it wasn’t done right, you’re likely dealing with more than just the tiles coming loose. Honestly, you might have to consider a complete renovation. As for the window company, it’s probably not on them to cover repair costs since their job was just to replace the window itself. Removing the window might not be a solution either, as some codes require openable windows in bathrooms. It's a tough situation!
Yeah, it's frustrating to find out that these issues were lurking beneath the surface. But it seems like focusing on getting a reputable repair company is key now.