I recently got my hands on an Insider Ratchet and I've been really enjoying it so far. However, I noticed that instead of binding up, it tends to slip. I thought this was a built-in feature to prevent damage, but today I decided to test it out. I held the socket with my hand and, surprisingly, I was able to make it slip even when I applied what I thought was a substantial force of 60ft lbs. I guess I didn't realize how strong I could be! Should I consider this slipping normal behavior for the tool, or do I need to reach out to Milwaukee about a potential issue? I'm not using it for heavy-duty tasks—mainly bought it to make my life easier. Any insight would be appreciated!
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Did you buy it new? If so, it sounds like something might be wrong with it. There are several videos out there of similar failures that show it's not a unique issue. I'd recommend reaching out to Milwaukee if it’s brand new!
Yep, just bought it at Home Depot.