I recently had some shingles on my roof loosen up after some high winds, so I got a few quotes to fix the issue. I chose one contractor who recommended replacing all the shingles rather than just the damaged ones, and since I had worked with him before, I went for it without a contract—definitely a mistake.
Months later, another roofer came to install gutters and mentioned that my roof installation was subpar. They pointed out several industry standards that were not followed, including missing drip guards, metal flashing near the chimney, and more. When I confronted the original roofer about these issues, he insisted that our agreement was just to replace the shingles and dismissed my concerns, implying I should have known better. Now he's telling me not to worry about it, but I'm uncomfortable leaving it as is.
What should I do to address this situation?
2 Answers
You might want to consider taking legal action if he refuses to fix it. A neighbor had a similar experience and took her roofer to small claims court, which ended up being a victory for her! The roofer settled and covered most of her costs to get the job redone. It might be worth looking into if things don't improve with your contractor.
I totally get where you're coming from! I had a similar problem with a sunroom addition. The contractor I hired, let's call him Eddie, had some major installation misses and then ignored me when I tried to reach out under his warranty. It's frustrating! I ended up warning others about his bad work too. But for you, I suggest checking out local codes for roof installations. They outline what should be included, like the drip edge and flashing. If your area requires permits, make sure he got one for the job—it's a good bargaining chip if you need to escalate this.

Yeah, definitely check the codes! I found that really helpful when I battled my own contractor issues.