I ordered a Milwaukee 6" random orbital sander for work and finally got a delivery notification. But when I got home, there was no package anywhere! I checked with my neighbors too, but no luck. Has anyone else experienced this with Home Depot? I'm hesitant to reach out to them because I feel like it might be my fault. Any advice?
3 Answers
You've definitely got to call Home Depot about that. They can use your tracking number to investigate where your package really went. They usually have a photo showing proof of delivery. If it does show up delivered and you don’t have it, they might suggest you file a police report for theft, or even dispute the charge with your bank. Better to ask them than to be left in the dark!
We've had Home Depot deliver my packages to the wrong house before! Their GPS can be a bit off. Sometimes they drop it two houses down, so double-check your surroundings and also see if you have proof of delivery! Maybe it just got delivered to a neighbor by mistake.
Sounds like it might’ve been taken! Home Depot often ships things in their recognizable packaging, so it’s a prime target when left outside. Definitely reach out to them because you shouldn’t have to pay for something you didn’t receive. They often have insurance for package issues like this.