What Should I Do If My Milwaukee Package Is Missing?
Asked by CraftyCat21
I ordered a Milwaukee 6" random orbital sander for work and finally got a delivery notification. But when I got home, there was no package anywhere! I checked with my neighbors too, but no luck. Has anyone else experienced this with Home Depot? I'm hesitant to reach out to them because I feel like it might be my fault. Any advice?
Answers
Sounds like it might’ve been taken! Home Depot often ships things in their recognizable packaging, so it’s a prime target when left outside. Definitely reach out to them because you shouldn’t have to pay for something you didn’t receive. They often have insurance for package issues like this.
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We've had Home Depot deliver my packages to the wrong house before! Their GPS can be a bit off. Sometimes they drop it two houses down, so double-check your surroundings and also see if you have proof of delivery! Maybe it just got delivered to a neighbor by mistake.
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You've definitely got to call Home Depot about that. They can use your tracking number to investigate where your package really went. They usually have a photo showing proof of delivery. If it does show up delivered and you don’t have it, they might suggest you file a police report for theft, or even dispute the charge with your bank. Better to ask them than to be left in the dark!
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