I ordered a $200 deal on Sunday, then found a $159 deal later and decided to return the first one. When the $159 package arrived, it only contained the batteries and none of the stubby drills I expected. What should I do if Home Depot thinks I'm lying about the missing 1/2 stubby drill?
2 Answers
Hey there! It sounds super frustrating. First, double-check your order details to see if there's any other package coming your way. Sometimes they ship separately, which I thought was a glitch, but it turns out that's how it works sometimes. You can also reach out to customer service and explain the situation to them, showing them your order receipt might help clear things up.
I saw someone mention on Facebook that they only received two impacts as well. It could be a mix-up on their shipping end. If they think you’re pulling a fast one, having your order details handy when you contact them could really help your case! Best of luck getting it sorted out.