I recently bought a Samsung washing machine and noticed that it's only using cold water for the 'Normal' cycle, even when I set the temperature to the highest level (5 out of 5). I've tried the 'Normal' mode which defaults to this temp level, but the water remains cold. Interestingly, when I switch to the 'Whites' mode, I do get hot water. Is it typical for the 'Normal' cycle to only use cold water? Why would one mode work differently from another despite having the same temperature setting? I reached out to Samsung, but they claim this behavior is expected, which seems off to me, considering the temperature control doesn't seem effective if the water temperature doesn't change as it should.
5 Answers
You know, many modern detergents are actually formulated to work well with cold water. It could be that it's saving energy by using cold, which is becoming more common with new washers.
Do you have a recirculation pump? If you check the closest sink to the washer, see how long it takes for the water to get warm. If it takes a while, that could be part of the issue. Also, make sure your hoses aren't mixed up, just to rule that out!
It sounds like your hot and cold supply lines might be hooked up incorrectly. Normally, hot water should be on the left and cold on the right, but mistakes do happen! Double-check to see if that’s the case.
I wonder if it's just a case where the hot water takes a long time to reach your washer? Is it far from your water heater? Sometimes the volume from the hot supply can be less too. That might explain the cold water in 'Normal' cycle if it’s noticeably delayed. Just a thought!
Just a heads up, a lot of newer washers will send cold water through the lines for the first 10 seconds before mixing in hot. This might be what's happening—if you just give it a moment, it might warm up!